“I really appreciate your efforts on the project, which have added great value for future roll-out of the BMP program, and greatly enjoyed working with you.”
“Thank for your presentation on Tuesday. We all commented on what an amazing job you have done (including your team) in undertaking the research and presenting the outcomes. We are really pleased to have partnered with you on this work and feel it has been very useful in informing our future communication activities.”
Destination Brisbane Consortium
"Thank you so much for producing such an excellent research report. The way you have presented the insights is clear, engaging and certainly makes it easy for us to see what we need to work on over the next few months as we develop creative messaging and content. Thanks again Rhonda and Debra - this report provides an excellent insight into our market. It confirms a lot of our hypotheses, and also throws a few new concepts into the mix."
“The Team at Proof Research is not only professional and knowledgeable about what they do, they are smart and agile on how they approach data capture, analysis and reporting. They quickly understood our business and what we wanted and needed to know about our brand and customers. We enjoyed and appreciated how closely they worked with us by listening to our questions, revising our changes, providing clear and useful feedback to ensure that we reach our goal of maximising growth in our customer base.”
Tweed Heads Bowls Club
"As a small NGO we don’t have the internal capacity to conduct our own research, but need to be aware of the needs of our consumers and other stakeholders. We also have to be quite cautious about how we spend our money. I was somewhat apprehensive about outsourcing our data collection but was fortunate to find Rhonda McLaren who conducted a series of focus groups and interviews to understand consumer needs and how they should best be supported.
"Rhonda was very approachable and understanding of our requirements. She took the time to clarify the objectives of the work to ensure that the desired outcomes were achieved. In the end we were very happy – the work was high quality, and the final report, which was delivered on time and within a reasonable budget, has provided both short and long term outcomes for the organisation.
"On the back of that earlier work I was recently very happy to go to Rhonda at Proof Research for more consumer research work."
"Opera Queensland has engaged Rhonda McLaren over the past six years to conduct qualitative and quantitative market research for its wide-ranging programs in the areas of Audience Development, Philanthropy and Education.
"Rhonda’s professionalism and expertise in the areas of research, particularly in the arts and not-for-profit sector, have been valuable tools in the success of the company’s programs. Rhonda’s ability to contribute to the company’s strategic vision through research studies that are on target, on budget and on time is second to none."
“You will be pleased to know that since we met, we have been kept busy working with our team to help refine our brand and marketing strategies as a result of insights gained from the research. Thank you also for the discussion you facilitated with our team. It was very useful in bringing everyone along the journey of understanding so we can move forward with consensus to effect positive change.”
"Transpacific has engaged the research services of Rhonda McLaren since 2010. Over this time Rhonda has delivered a number of major research projects on time and on budget. Rhonda’s insights have been invaluable, and have helped to inform Transpacific’s strategic planning processes.
Rhonda brings with her the experience and expertise of a large high-end research agency, but with the value-for-money and hand’s on service levels that only a smaller, client focussed firm can provide. I have no hesitation in recommending her services."
Cleanaway Waste Management (Formerly Transpacific)
“From [my] simple customer satisfaction beginnings to more detailed segmentation studies and brand strategy projects, Rhonda and the team at Proof Research bring to the table an ability to understand what I'm trying to achieve and always provides research that delivers above and beyond my expectations.
"I work closely with Rhonda from the brief right through to delivery of findings and I always find her to be the consummate professional who instantly builds rapport and performs well in front of executive groups and Boards. Rhonda and I have worked together now for over eight years and with many projects under our belts, I look forward to adding a few more.”
“Thank you Rhonda for being so wonderful to work with. The job you do for OTA in the study and supporting families in interviews is so valuable and takes a special person. You are most definitely that special person, thank you!”
Organ and Tissue Authority
“I just wanted to thank you personally for the great work that you did over the past few months for the Rockhampton Airport. Seeing the media reports last week, and the obvious positive views of the Mayor and others, the approach and the detail of your work has clearly been right on the mark.”
“Rhonda facilitated annual qualitative focus groups, three quantitative studies a year and ad hoc work, as it arose. Each project was conducted as if it was the first time Rhonda had worked for QAL, with dedication and passion.
“Her market research expertise is excellent; her approach is thorough and thoughtful; her project management is second to none; and her attention to detail is superb. I felt Rhonda cared as much about each project as I did.
“Rhonda’s understanding of QAL’s business grew as we worked together – and her qualitative insights in particular – made a fundamental difference to QAL’s understanding of its business, resulting in a huge spectrum of benefits, including more effective strategic decision making and enhanced community engagement.”